Text Messaging Terms and Conditions

Last updated: November 4, 2026

1. Program description. New Mexico Family Medicine ("NMFM") sends text messages to patients who opt in. Messages may include appointment reminders and confirmations, scheduling, follow-up after visits or hospital discharge, reminders for labs and annual visits, office updates, and replies to your questions.

2. How you opt in. You may opt in by giving us your mobile number and agreeing to receive texts on our patient intake form, verbally at our office, through our online scheduling page, or by texting us first. Consent to receive texts is not required to receive care.

3. Message frequency. Message frequency varies based on your appointments and care.

4. Costs. Message and data rates may apply. Check your mobile plan for details.

5. How to opt out. You can cancel at any time by replying STOP. You will receive one final message confirming you have been unsubscribed, and no further messages will be sent. To rejoin, reply START or contact our office.

6. Help. Reply HELP for assistance, or call us at 505-492-2541.

7. Carriers. Mobile carriers are not liable for delayed or undelivered messages.

8. Not for emergencies. Text messaging is not monitored at all times and must not be used for medical emergencies. If you have an emergency, call 911.

9. Privacy. Text messages are not always fully secure. We limit personal health details in texts, and we do not sell or share your mobile number or text opt-in consent with third parties or affiliates for marketing purposes. For details, see our Privacy Policy: Text Messaging (SMS) Privacy.

10. Changes. We may update these terms at any time. Updates will be posted on this page.

11. Contact. New Mexico Family Medicine, 2005A US Route 66, Moriarty, NM 87035, 505-492-2541.