When you or a family member becomes sick unexpectedly, you should not have to wait several days for medical care. New Mexico Family Medicine offers acute care and walk-in visits for patients experiencing non-life-threatening illnesses, minor injuries, and other immediate health concerns.

We provide care for children, adolescents, adults, and older adults in Moriarty and the surrounding East Mountain communities. Walk-ins are welcome based on provider availability, although calling before arriving is encouraged.

[Call Before Arriving]
[Schedule an Acute Care Appointment]

Acute care focuses on medical concerns that begin suddenly and need timely evaluation but are not life-threatening emergencies.

During your visit, your provider will review your symptoms, perform an examination, recommend appropriate testing when needed, and develop a treatment plan. Depending on your condition, treatment may include medication, supportive care, follow-up instructions, or referral to a higher level of care.

Our providers can evaluate and treat many common illnesses and minor injuries, including:

• Cold and flu symptoms 
• Cough 
• Fever 
• Sore throat 
• Sinus pain or congestion 
• Ear pain and ear infections 
• Bronchitis symptoms 
• Mild asthma symptoms 
• COVID-19 symptoms 
• Seasonal allergies 

• Nausea and vomiting 
• Diarrhea 
• Mild abdominal discomfort 
• Headaches 
• Dizziness 
• Urinary tract infection symptoms 
• Minor skin infections 
• Rashes 
• Pink eye 
• Mild allergic reactions 

• Sprains and strains 
• Minor cuts and abrasions 
• Minor burns 
• Insect bites and stings 
• Minor falls 
• Uncomplicated back or muscle pain 
• Possible minor fractures that are stable and do not involve severe deformity 

The conditions listed above are examples and do not include every concern we can evaluate. Please call our office when you are uncertain whether your condition is appropriate for a walk-in visit.

Walk-in visits are accepted based on provider availability and the medical needs of patients already in the clinic.

To help us provide safe and timely care:

• Walk-ins are accepted until one hour before closing. 
• Calling before arrival is strongly encouraged. 
• Patients may be scheduled for a later time if the clinic has reached capacity. 
• Patients with appointments may be seen before walk-in patients. 
• Wait times may vary based on patient volume and the urgency of medical concerns. 
• A walk-in visit does not guarantee that every service, procedure, or test can be completed during the same visit. 

Walk-in appointments are intended for new or suddenly worsening medical concerns.

Chronic conditions generally require a scheduled appointment so your provider has enough time to perform a complete evaluation, review medications and medical history, order appropriate testing, and develop a long-term treatment plan.

Examples of concerns that usually require a scheduled appointment include:

• Diabetes management 
• High blood pressure management 
• Thyroid conditions 
• Medication management 
• Ongoing anxiety or depression treatment 
• Chronic pain 
• Long-term weight-management care 
• Routine follow-up appointments 
• Annual physicals and wellness visits 
• Completing extensive paperwork or disability forms 

A sudden change in a chronic condition may still need urgent evaluation. Please call the office so our staff can help determine the most appropriate next step.

New Mexico Family Medicine is not an emergency department. Some symptoms require immediate emergency care and should not be evaluated through a routine walk-in visit.

Call 911 or go to the nearest emergency department for symptoms such as:

• Chest pain or pressure 
• Signs of a heart attack 
• Severe shortness of breath 
• Signs of a stroke, including facial drooping, weakness, confusion, or difficulty speaking 
• Loss of consciousness 
• Seizure 
• Severe allergic reaction 
• Uncontrolled bleeding 
• Severe burns 
• Major trauma or injury 
• Severe abdominal pain 
• Sudden or severe headache 
• Serious head injury 
• Severe dehydration 
• Suicidal thoughts or an immediate mental health crisis 
• Any condition that appears life-threatening 

Do not drive yourself to the clinic or emergency department when you believe you may be experiencing a life-threatening emergency. Call 911.

Please bring the following items whenever possible:

• Photo identification 
• Current insurance card 
• A list of your medications and supplements 
• A list of medication allergies 
• Relevant medical records or recent test results 
• Payment for any applicable copay, deductible, or self-pay fee 
• A parent or legal guardian for patients younger than 18, unless prior arrangements have been made 

New patients may be asked to complete registration and medical-history forms before being evaluated.

Depending on your symptoms and the services available that day, your provider may recommend:

• Rapid illness testing 
• Urine testing 
• Laboratory work 
• Prescription medication 
• Over-the-counter treatment recommendations 
• Wound care 
• Supportive home care 
• Follow-up with your primary care provider 
• Referral to urgent care, a specialist, or the emergency department 

Testing and treatment are based on your symptoms, examination findings, medical history, and your provider’s clinical judgment. Antibiotics are prescribed only when medically appropriate.

We evaluate many common childhood illnesses and minor injuries. Children must be accompanied by a parent, legal guardian, or an adult who has appropriate authorization to consent to treatment.

Please call before arriving with:

• Infants younger than three months with a fever 
• Children experiencing breathing difficulty 
• Significant dehydration 
• Severe pain 
• Serious injuries 
• Symptoms that are rapidly worsening 

Our staff may recommend emergency care when a child’s symptoms require a higher level of evaluation or monitoring.

New Mexico Family Medicine accepts many major insurance plans. Coverage and patient responsibility vary by insurance plan, so we recommend contacting your insurance company to confirm your benefits.

Copays, deductibles, coinsurance, and charges for services not covered by insurance are the patient’s responsibility.

Self-pay options are also available.

Walk-ins are welcome based on provider availability. However, calling before arriving can help us confirm whether we have availability and whether your concern is appropriate for the clinic.

Wait times depend on the number of scheduled patients, walk-in volume, provider availability, and the urgency of each patient’s medical needs. We will make every reasonable effort to see you as quickly as possible.

Walk-ins are generally accepted until one hour before the clinic closes. We may stop accepting walk-ins earlier if the clinic has reached capacity.

Routine medication refills and ongoing medication management usually require a scheduled appointment. Certain medications may require laboratory testing, monitoring, an examination, or a controlled-substance agreement before they can be prescribed or refilled.

Antibiotics are prescribed only when your provider determines that they are medically appropriate. Many respiratory illnesses are caused by viruses and do not improve with antibiotics.

Walk-in visits are intended for acute concerns. Chronic conditions generally require a scheduled appointment to allow enough time for a complete evaluation and treatment plan.

Your provider may recommend immediate evaluation at an emergency department or another facility when your condition requires testing, imaging, treatment, or monitoring that is not available in our clinic.

New Mexico Family Medicine is proud to provide convenient acute care for patients in Moriarty, Edgewood, Estancia, McIntosh, Stanley, Mountainair, and surrounding East Mountain communities.

Our goal is to provide timely, compassionate care while helping you understand your diagnosis, treatment options, and follow-up needs.

Walk-ins are welcome based on availability. Calling before arrival is encouraged.